We are committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Saturday, Sunday & Public holidays.
Custom Duties/Octrai is subject to State/Country Jurisdiction and will be borne by the consumer at the time of delivery wherever applicable. Prices mentioned do not include Shipping charges. They will be calculated at checkout.
Shipping within India is free for orders above INR 5000. For orders below INR 5000 there is a charge of INR 200 for 2 pairs of shoes or any accessory and INR 400 for 4 pairs of shoes. The products will be delivered within 4 to 7 working days from the date of placing the order.
Shipping to all countries outside India will be charged 30 Euros flat rate for a maximum of 2 pairs of shoes and 20 Euros for accessories. All orders placed from outside India will be shipped through Fedex, DHL, Aramax and UPS, and will be delivered within 4 to 7 working days from the date of placing the order. Please note that we do not give Guarantees for Delivery Date as we have no control over extenuating circumstances that may/ may not delay delivery after we have shipped.
Tracking Report of the concerned courier company will be conclusive proof of delivery.
We take every care to ship the orders in good condition, properly packed. However the package and dispatched goods may be damaged/soiled due to delivery procedure and customs procedure at the destination country and we will not be responsible for the same. Wrong Delivery Address - We will not be responsible for wrong delivery due to incorrect and/or incomplete address supplied by the customer.
Return & Exchange Policy
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
If you cancel your order before your product has shipped, we will refund the entire amount.
PLEASE NOTE THAT SINCE WE ARE CLOSING OUR COMPANY, THE SHOES AND ACCESSORIES ARE ON CLEARANCE SALE WITHOUT ANY EXCHANGES OR REFUNDS.
WE WILL NOT ACCEPT ANY RETURNS OR EXCHANGE OF ANY PRODUCTS - SHOES OR ACCESSORIES.